As you may know, OrthoNet, LLC, which is part of Optum Health, reviews preauthorization requests for EmblemHealth's Spine Surgery and Pain Management Therapies Program for select spine surgery and interventional pain management therapy.
Starting April 30, 2025, providers seeking preauthorizations from OrthoNet will be redirected from OrthoNet’s portal to the One Healthcare ID registration page. If you already have a One Healthcare ID account, you will be able to sign in to the portal using your current credentials. If you do not have log in credentials, please register for an account here.
Preauthorizations submitted before and after April 30, 2025, will be available on the existing OrthoNet portal. Providers will continue using the OrthoNet portal using your One Healthcare ID login credentials.
If you need your provider ID or password for the Optum website, or if you have questions, please contact Optum Health Services at 844-504-8091.
For more information and instructions regarding OneHealth ID, please click here. You may also refer to these Frequently Asked Questions.
JP 68975 04/2025
