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Refer patients to our care management team

08/28/2019

Our care management team is here to work with and beside you to improve your patients’ health. Our nurses, health coaches, social workers and pharmacists serve patients who may benefit from ongoing support, palliative care, health coaching and referrals to community resources. We welcome your referrals to our care management team. Call 1-800-829-0696 from 8 a.m. to 4 p.m. Monday-Friday, when you notice or suspect any of these circumstances:

  • Struggling to manage chronic conditions (like diabetes or heart failure) or complex health conditions
  • Not taking medications as prescribed
  • Depression or other mental health conditions
  • Substance abuse
  • Overuse of the emergency room
  • Lack of caregiver
  • Financial issues
  • Transportation needs for medical appointments

We can help with:

  • Diabetes
  • Metabolic syndrome
  • Hypertension
  • Heart disease
  • Heart failure
  • Asthma and COPD
  • Complex/serious illness
  • Smoking cessation
  • Getting care in the appropriate setting

Learn more about our care management program
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Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your  plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.